Built for Nordic e-commerce

Run every return from one place.

Revaru connects self-service returns, exchanges, rules, labels, refunds, and receiving—so customers get answers and your team gets control.

Shopify & QuickbutikPostNord · Bring · Posti · dao4 Nordic markets
Example workspace
OverviewReturnsReceivingAnalyticsSettings
Good morningYour return operation
Last 30 days⌄
Open cases24↓ 12%
Auto-approved68%↑ 8%
Avg. resolution18h↓ 5h
Return volume42 cases
Needs attentionView all →
Exchange payment pending#1048
Item ready for refund#1044
Auto-approvedRule matched · under 500 kr
Exchange savedRevenue kept in the order

Available today

Built around the tools Nordic stores already use—from Shopify to Fortnox.

E-commerce

Keep product and order context connected to the return case.

Carriers

Return labels with PostNord, Bring and Posti. Printer-free dao returns to a Danish collection hub. Posti and dao require account setup and route verification.

Payments

Coordinate exchange payments and completed refunds from the return case.

Warehouse (WMS)

Pass approved returns into receiving without losing the case history.

Accounting

Match the original Fortnox invoice and create a full credit invoice after a completed full refund. Partial returns and fees stay in manual review.

Using something else?

Don’t see your stack?

Tell us which e-commerce platform, carrier, payment provider, warehouse system, or accounting system you use. Your request helps us prioritize what to support next.

Customer service
Fewer repetitive return questions
Operations
One queue from request to resolution
Revenue
Keep exchanges in play
Merchandising
See why products come back

The return reality

A return should not turn into six different jobs.

Inbox threads, carrier portals, payment screens, and spreadsheets separate the customer experience from the work behind it. Revaru brings the full case together without taking control away from your team.

From “where is my label?”

to

“already sorted.”

One return. One flow.

Everything the customer sees. Everything your team needs.

01

Customer experience

A return flow customers can finish themselves.

Branded, localized, and clear from order lookup to label and tracking. Customers get answers without another support ticket.

English · Swedish · Norwegian · Danish · Finnish · Dutch
Your orderChoose what you want to return
Wool overshirtForest green · M
02

Policy automation

Your return policy, applied consistently.

Set prioritized rules for approval, review, fees, return windows, and returnless resolutions. Your team keeps control of every exception.

Automate the routine. Review the unusual.
Order ageLess than 30 days
Item valueUnder 500 kr
ThenApprove automatically
03

Operations

One case from request to resolution.

Bring labels, exchanges, payments, warehouse receiving, refunds, communication, and audit history into the same operational view.

Less tab switching. More cases resolved.
Request received
Label created
Item received
4Refund complete
04

Claims

Warranty claims in the same flow.

Customers file a claim in the same portal and attach photos of the issue. Your team reviews it, chooses a refund or a replacement, and the customer can follow every step.

Returns and claims. One portal, one team view.
Claim #C-1052Under review
Wool overshirt · Forest green · M

The seam came apart after two weeks.

RefundReplacement

Your workflow, not a generic tour

See how Revaru would handle your returns.

The customer journey

See the return experience, step by step.

Customers complete a clear, branded flow—from finding their order to receiving a QR code. Your team follows the same case from request to resolution.

Swedish return portal showing the order number and email lookup form.

01 / 05Find the order

01

Connect your store

Bring in products and orders from Shopify or Quickbutik.

02

Shape your policy

Choose return windows, fees, approvals, exceptions, and branding.

03

Run returns in one place

Follow each request through labels, receiving, exchanges, and refunds.

Nordic by design

Local where it matters.

Languages, currencies, carriers, and commerce platforms are not an afterthought. Revaru is built around how Nordic stores actually sell, ship, and support customers.

SESwedenSEK · Svenska
NONorwayNOK · Norsk
DKDenmarkDKK · Dansk
FIFinlandEUR · Suomi

Plans that grow with you

Start with today’s return volume. Move up when you need to.

Starter

For growing stores creating a repeatable return process.

Contact usfor pricing in SEK
  • Up to 100 returns per month
  • 2 staff accounts
Start 14-day trial

Scale

For high-volume operations that need room to keep growing.

Contact usfor pricing in SEK
  • Unlimited returns
  • Unlimited staff accounts

All plans include the branded self-service portal, return rules, exchanges, carrier workflows, payment workflows, analytics, and a 14-day trial. No credit card required.

Questions before you switch

Clear answers before you commit.

We can map Revaru to your current return flow in a focused demo.

Can we offer Posti returns from Finland?

Posti integration is available for PDF return labels within mainland Finland and from mainland Finland to Sweden. Activation requires your Posti credentials, a confirmed return service for your route and a successful test booking. Automatic Posti tracking and QR codes are not included.

How do dao returns reach Sweden?

Customers write a nine-digit return code on the parcel and drop it at a daoSHOP. dao delivers it to your collection address in Denmark. Consolidated transport from there to Sweden is arranged separately; Revaru does not book that onward leg. A dao return agreement and verified account setup are required.

Will switching disrupt our current return process?

No. Set up Revaru alongside your current process, connect your store, configure your rules, and preview the customer journey before you launch.

Can our team review unusual return requests?

Yes. You decide which requests are approved automatically and which need manual review. Rules can cover return windows, fees, item conditions, values, and returnless resolutions.

Will the return portal look like our store?

Yes. Configure your branding, customer-facing languages, and a verified custom domain so the return journey feels connected to your storefront.

Which platforms and carriers does Revaru support?

Revaru supports Shopify and Quickbutik commerce workflows, PostNord, Bring, Posti and dao return workflows, Kustom and Stripe payment workflows, Ongoing WMS for warehouse receiving, and Fortnox for matching original invoices and creating full credit invoices after completed full refunds.

Can Revaru handle warranty claims too?

Yes. Customers can file a claim in the same portal and attach photos of the issue. Your team reviews it, chooses a refund or a replacement, and the customer can follow the status of the claim.

Can we run several stores in Revaru?

Yes. Group several stores in one organization, switch between them in the same workspace, and share shipping settings across stores.

Is Revaru only for Nordic stores?

Revaru is purpose-built for Sweden, Norway, Denmark, and Finland, including local languages, currencies, carriers, and operating patterns.

Start without the setup project

Your first return flow starts with four clear steps.

Create your workspace, connect your store, choose the rules that matter, and preview the experience before anything goes live.

Start your 14-day trial
No credit card. Your current return process keeps running while you set up Revaru.
Workspace setup25% complete
  1. 1
    Create your workspaceStore, market, and owner account
    Now
  2. 2
    Connect your commerce platformShopify or Quickbutik
  3. 3
    Set your return rulesWindows, fees, approvals, and exceptions
  4. 4
    Preview and launchCheck the customer journey before going live
Start smallYou can add carriers, payments, and team members when you are ready.

Ready when you are

Bring your entire return operation into one clear flow.

A focused 30-minute walkthrough · Or start a 14-day trial with no card