Customer experience
A return flow customers can finish themselves.
Branded, localized, and clear from order lookup to label and tracking. Customers get answers without another support ticket.
English · Swedish · Norwegian · Danish · Finnish · DutchBuilt for Nordic e-commerce
Revaru connects self-service returns, exchanges, rules, labels, refunds, and receiving—so customers get answers and your team gets control.
Available today
Keep product and order context connected to the return case.
Return labels with PostNord, Bring and Posti. Printer-free dao returns to a Danish collection hub. Posti and dao require account setup and route verification.
Coordinate exchange payments and completed refunds from the return case.
Pass approved returns into receiving without losing the case history.
Match the original Fortnox invoice and create a full credit invoice after a completed full refund. Partial returns and fees stay in manual review.
Tell us which e-commerce platform, carrier, payment provider, warehouse system, or accounting system you use. Your request helps us prioritize what to support next.
The return reality
Inbox threads, carrier portals, payment screens, and spreadsheets separate the customer experience from the work behind it. Revaru brings the full case together without taking control away from your team.
From “where is my label?”
to“already sorted.”
One return. One flow.
Customer experience
Branded, localized, and clear from order lookup to label and tracking. Customers get answers without another support ticket.
English · Swedish · Norwegian · Danish · Finnish · DutchPolicy automation
Set prioritized rules for approval, review, fees, return windows, and returnless resolutions. Your team keeps control of every exception.
Automate the routine. Review the unusual.Operations
Bring labels, exchanges, payments, warehouse receiving, refunds, communication, and audit history into the same operational view.
Less tab switching. More cases resolved.Claims
Customers file a claim in the same portal and attach photos of the issue. Your team reviews it, chooses a refund or a replacement, and the customer can follow every step.
Returns and claims. One portal, one team view.The seam came apart after two weeks.
Your workflow, not a generic tour
The customer journey
Customers complete a clear, branded flow—from finding their order to receiving a QR code. Your team follows the same case from request to resolution.

01 / 05Find the order
Bring in products and orders from Shopify or Quickbutik.
Choose return windows, fees, approvals, exceptions, and branding.
Follow each request through labels, receiving, exchanges, and refunds.
Nordic by design
Languages, currencies, carriers, and commerce platforms are not an afterthought. Revaru is built around how Nordic stores actually sell, ship, and support customers.
Plans that grow with you
Starter
For growing stores creating a repeatable return process.
Growth
For teams ready to automate more of their return operation.
Scale
For high-volume operations that need room to keep growing.
All plans include the branded self-service portal, return rules, exchanges, carrier workflows, payment workflows, analytics, and a 14-day trial. No credit card required.
Questions before you switch
We can map Revaru to your current return flow in a focused demo.
Posti integration is available for PDF return labels within mainland Finland and from mainland Finland to Sweden. Activation requires your Posti credentials, a confirmed return service for your route and a successful test booking. Automatic Posti tracking and QR codes are not included.
Customers write a nine-digit return code on the parcel and drop it at a daoSHOP. dao delivers it to your collection address in Denmark. Consolidated transport from there to Sweden is arranged separately; Revaru does not book that onward leg. A dao return agreement and verified account setup are required.
No. Set up Revaru alongside your current process, connect your store, configure your rules, and preview the customer journey before you launch.
Yes. You decide which requests are approved automatically and which need manual review. Rules can cover return windows, fees, item conditions, values, and returnless resolutions.
Yes. Configure your branding, customer-facing languages, and a verified custom domain so the return journey feels connected to your storefront.
Revaru supports Shopify and Quickbutik commerce workflows, PostNord, Bring, Posti and dao return workflows, Kustom and Stripe payment workflows, Ongoing WMS for warehouse receiving, and Fortnox for matching original invoices and creating full credit invoices after completed full refunds.
Yes. Customers can file a claim in the same portal and attach photos of the issue. Your team reviews it, chooses a refund or a replacement, and the customer can follow the status of the claim.
Yes. Group several stores in one organization, switch between them in the same workspace, and share shipping settings across stores.
Revaru is purpose-built for Sweden, Norway, Denmark, and Finland, including local languages, currencies, carriers, and operating patterns.
Start without the setup project
Create your workspace, connect your store, choose the rules that matter, and preview the experience before anything goes live.
No credit card. Your current return process keeps running while you set up Revaru.Ready when you are